Rendering Jobs
Understanding how Tintage processes your video renders and manages the queue system.
What Are Render Jobs?
A render job is a request to create a video from one of our templates with your custom content. When you customize a template and click "Export," you create a render job that gets processed by our video generation system.
Each render job includes:
- Your chosen template (composition)
- Your custom text, colors, and assets
- Export settings (resolution: 720p, 1080p, or 4K Ultra HD; format: MP4, MOV, or ProRes)
- Processing status and progress
Team-Based Processing
All render jobs are organized by your team account. This means:
- Each team has its own render queue
- Team members share the same render limits
- All team members can view the team's render jobs
Render Limits
Your team has a concurrent render limit based on your subscription plan:
| Plan | Concurrent Renders | Max Resolution |
|---|---|---|
| Standard | 2 renders at a time | 1080p Full HD |
| Plus | 4 renders at a time | 4K Ultra HD |
| Pro | 8 renders at a time | 4K Ultra HD |
| Max | 12 renders at a time | 4K Ultra HD |
What this means:
- You can have multiple renders processing simultaneously up to your limit
- Additional renders wait in queue until a slot becomes available
- Completed renders free up slots for queued jobs
Job Status Tracking
Every render job goes through these stages:
| Status | What it means | What you see | Next step |
|---|---|---|---|
| Queued | Your job is waiting to start processing | "Queued" status in your dashboard | Job moves to rendering when a slot opens |
| Rendering | Our servers are actively creating your video | "Rendering" status with progress updates | Typical duration is 2-10 minutes depending on template complexity |
| Uploading | Your completed video is being prepared for download | "Uploading" status | Download link becomes available |
| Completed | Your video is ready for download | Download button and preview | Download your video (links expire after 30 days) |
| Failed | Something went wrong during processing | Error message with details | Try again or contact support if the issue persists |
| Cancelled | You or a team member cancelled the job | "Cancelled" status | You can only cancel jobs that haven't completed yet |
Managing Your Render Queue
Viewing Your Jobs
To see your team's render jobs:
- Go to your Tintage dashboard
- Click on "Render Jobs" or "Queue"
- View all jobs with their current status
Troubleshooting Common Issues
Last updated: 2026-01-05